voiding Parting Verbal Shots
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ome time ago Baron Von Lodge was the head of a small country near Switzerland known as Lilliland.
Professor Hamblin, the Baron’s chief advisor, often talked with all of the staff about how they represent Lilliland no matter what they did in even the most menial capacity.
“In any discussion between people, it was important to be aware of the final words in any conversation. Try not to say, ‘Same to you, fella,’ or something in an uncomplimentary or derogatory statement.
“Should something happen to the other person in a very bad way, and you never get an opportunity to talk with the person again, people tend to remember the last conversation they had with that person. If it was a pleasant complimentary conversation, then they tend not to feel sad. But if the conversation ended on a sour note between the two people, then they feel sad since they realize that this was the last thing they heard in the conversation.
“If you end an unpleasant conversation and say, ‘We have different points of view on this subject, but I respect your point of view as you do mine. Have a nice day.’ Then when you walk away with more neutral feelings instead of argumentative feelings, it tends to work out better for everyone.
“At the beginning of many conversations, words may fly that both parties really don’t mean, and they may later take the harsh words back. But if those were the last words spoken before the person passes away, then they can never be taken back.
“While some advisors just say, ‘Hold your tongue,’ it is far better for the future that pleasant words are expressed at the end of the conversation.
“Just say, ‘Have a nice day,’ and be sincere about it.”
Professor Hamblin meant what he said and hoped that the message was very clear for everyone at Lilliland Castle.
| © 1993-
D. Kopenhaver All Rights Reserved |
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